Privacy Policy

Last updated: May 31, 2026

At Fortiv Solutions ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at fortivsolutions.in (the "Website") or use our services. Please read this policy carefully. By using our Website, you consent to the practices described herein.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you voluntarily provide when you fill out a contact form, request a demo, subscribe to our newsletter, or otherwise communicate with us. This may include:

• Full name
• Email address
• Company name and job title
• Phone number
• Message content and any other information you choose to provide

Form submissions on our Website are processed through Formspree, a third-party form handling service. When you submit a form, your data is transmitted to and temporarily stored by Formspree before being delivered to us. Formspree processes data in accordance with their own privacy policy, which we encourage you to review.

1.2 Information Collected Automatically

When you visit our Website, certain information is collected automatically through cookies and similar tracking technologies:

• Google Analytics (ID: G-41PEQ6FT2R): We use Google Analytics 4 to collect anonymized usage data including pages visited, session duration, bounce rate, approximate geographic location (country/city level), device type, browser type, operating system, and referral sources. Google Analytics uses cookies (such as _ga and _gid) to distinguish users and track sessions. This data helps us understand how visitors interact with our Website and improve our content and services.
• Apollo.io Website Visitor Identification: We use Apollo.io's tracking technology to identify businesses and professionals visiting our Website. Apollo.io may collect your IP address, browser information, pages visited, and may match this data against Apollo.io's business database to identify the company or organization you are associated with. This helps us understand our audience and reach out to potential clients with relevant information.
• Server logs: Our hosting provider automatically collects standard server log information including IP addresses, browser type, referring/exit pages, and timestamps.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services and Website.
• To respond to your inquiries, comments, questions, and requests.
• To send you technical notices, updates, security alerts, and support messages.
• To communicate with you about products, services, offers, and events offered by Fortiv Solutions.
• To analyze Website usage trends and visitor behavior to improve user experience.
• To identify potential business clients and personalize outreach.
• To detect, prevent, and address technical issues and security threats.
• To comply with legal obligations.

3. Sharing of Information

We do not sell your personal information. We may share your information with the following categories of third parties:

• Service Providers: We use trusted third-party services including Google Analytics (website analytics), Apollo.io (visitor identification and business intelligence), and Formspree (form processing) to operate our Website and conduct our business. These providers only access your data as necessary to perform services on our behalf and are obligated to maintain its confidentiality.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain your personal information for the following periods:

• Contact form submissions: Retained for up to 24 months from the date of submission, or longer if an ongoing business relationship exists.
• Google Analytics data: Retained for 14 months from the date of collection, after which it is automatically deleted from Google's servers.
• Apollo.io tracking data: Retained in accordance with Apollo.io's data retention policies. Please refer to Apollo.io's privacy policy for details.
• Server logs: Retained for up to 90 days for security and diagnostic purposes.
• Newsletter subscriptions: Retained until you unsubscribe or request deletion.

After the applicable retention period, your data is securely deleted or anonymized. We may retain certain data for longer periods where required by law or for legitimate business purposes such as resolving disputes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit (TLS/SSL), access controls, and regular security reviews. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right of Access: You may request a copy of the personal data we hold about you.
• Right to Correction: You may request that we correct any inaccurate or incomplete personal data.
• Right to Deletion: You may request that we delete your personal data, subject to certain legal exceptions.
• Right to Data Portability: You may request that we provide your personal data in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: Where we rely on consent for processing, you may withdraw that consent at any time.
• Right to Object: You may object to the processing of your personal data for direct marketing or other purposes based on legitimate interests.
• Right to Restrict Processing: You may request that we restrict the processing of your personal data under certain circumstances.

To exercise any of these rights, please contact us at privacy@fortivsolutions.in. We will respond to your request within 30 days or as required by applicable law.

7. GDPR Compliance (European Economic Area)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases as defined by the General Data Protection Regulation (GDPR):

• Consent: Where you have given us explicit consent to process your data (e.g., subscribing to a newsletter or accepting non-essential cookies).
• Legitimate Interests: Where processing is necessary for our legitimate business interests (e.g., website analytics, identifying potential clients), provided these interests do not override your fundamental rights and freedoms.
• Contractual Necessity: Where processing is necessary to perform a contract with you or take pre-contractual steps at your request.
• Legal Obligation: Where processing is required to comply with applicable laws.

EEA residents have the full set of rights outlined in Section 6 above. If you believe your data protection rights have been violated, you have the right to lodge a complaint with your local supervisory authority.

8. India DPDPA Compliance

As a company based in India, we comply with the Digital Personal Data Protection Act, 2023 (DPDPA). Under the DPDPA:

• We process your personal data only for lawful purposes with your consent or for certain legitimate uses as permitted under the Act.
• You have the right to access, correct, and request erasure of your personal data.
• You have the right to nominate another individual to exercise your rights in the event of your death or incapacity.
• You have the right to grievance redressal. You may contact our designated grievance officer at privacy@fortivsolutions.in.
• We do not process personal data of children (under 18 years of age) without verifiable consent from a parent or lawful guardian.

If you are unsatisfied with our response to your data protection concerns, you may escalate your complaint to the Data Protection Board of India as established under the DPDPA.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States (where Google and Apollo.io process data). These countries may have data protection laws that are different from the laws of your country. We ensure that appropriate safeguards are in place to protect your personal data in accordance with this Privacy Policy and applicable law.

10. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of the Website after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Email: privacy@fortivsolutions.in
• Website: fortivsolutions.in