Zero-Touch Claims Adjudication & Computer Vision Fraud Triage

Eliminate manual claims adjusting latency. Our CV models autonomously analyze forensic damage complexity, executing secure, real-time algorithmic payouts for verified claims.

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The Challenge

The "Moment of Truth" in insurance is the claim. Yet, for customers, it's often a nightmare of paperwork, phone tag, and weeks of waiting for an adjuster. For insurers, manual processing is costly ($50-$200 per claim) and slow, leading to churn. Simple claims ("I backed into a pole") were taking as long as complex liability disputes.

The Intelligent Solution

We implemented a Touchless Claims AI for auto and home insurance.

Visual Intelligence

Users snap photos of the damage via the mobile app. The AI's computer vision models (trained on millions of crashed cars) identify the make/model, pinpoint the damage (e.g., "crushed rear bumper"), and estimate repair costs with 95% accuracy compared to human adjusters.

Fraud Detection

The system cross-references the metadata (location, time) and analyzes the image for manipulation or pre-existing damage, flagging suspicious claims for SIU (Specicial Investigation Unit).

Instant Payout

For verified, low-complexity claims under $5,000, the AI auto-approves the settlement and pushes funds to the customer's debit card instantly.

Operational Impact

Claims cycle time reduced from 7 days to 7 minutes

Processing costs reduced by 70%

Customer satisfaction (CSAT) scores hit all-time highs

Adjusters freed to focus on complex, high-value cases

Fraud detection rate improved by 20%

Tech Stack

Computer Vision

Fraud Detection Models

Payment Gateways

Mobile SDK

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